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Synching and Downloading Premier Rush Videos ~ipad pro and dell pc

New Here ,
Aug 29, 2020 Aug 29, 2020

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I find sync with Creative cloud to be a problem. Right now I'm stuck with an 18 minute video on my iPad Pro that won't play properly on my Dell PC although it shows up. All I get are! An orange screen on my PC. I tried to export the video on my iPad Pro and it won't render and download to my cloud. I have gigs of extra space on my cloud so I don't know how to get this video downloaded to my dropbox or cloud so I can pick it up from my PC. The synching  back-and-forth has been problematic in many ways. But not being able to create on my iPad Pro is a concern. Please help me understand how to get a video downloaded on an iOS device when I keep getting a message that it won't render.

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Cloud sync , Export

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New Here ,
Aug 29, 2020 Aug 29, 2020

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PS I spent more than a few hours with Adobe support on this issue and they were unable to help.

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