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Syncing Issue, Mobile Creations

New Here ,
Sep 16, 2022 Sep 16, 2022

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Hi everybody,


I've been having an exceedingly difficult time getting my mobile creations to sync from my iPhone to my Creative Cloud. When I have the Premiere Rush app open, all of my files read as synced; this is also reflected in the capacity of my cloud storage. However, when I go to the web (or the CC mobile app), I see zero files in the mobile creations folder. To be clear, I haven't been able to find these synced Premiere Rush files in any CC folder.


Does anybody have an idea of what the issue might be here? Everything points to these files being synced to the cloud, I just have yet to actually see them anywhere besides the Premiere Rush app.


Thanks for your help!

Cloud sync , Error or problem , Mobile version






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