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Syncing Issues in Premier Rush

New Here ,
Aug 19, 2023 Aug 19, 2023

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On the desktop when I click on the 3 dots under the project to "enable syc" in Rush, btut I get the message that I need to upgrade to premier to enable syncing. The thing is... I have already purchased Premier. Would love any input on how to troubleshoot this. I already went through the syncing trouble shooting page on Adobe and followed all of the tips and I'm still having the issue. Thanks!

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Cloud sync

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correct answers 1 Pinned Reply

Adobe Employee , Aug 21, 2023 Aug 21, 2023

Hi @C31742055hqxs,

I got your message. Has this worked in the past? Which subscription have you purchased to enable Rush Premium features? Let us know. Hope we can assist.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 21, 2023 Aug 21, 2023

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Hi @C31742055hqxs,

I got your message. Has this worked in the past? Which subscription have you purchased to enable Rush Premium features? Let us know. Hope we can assist.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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