Syncing Issues in Premier Rush

[C31742055hqxs]

On the desktop when I click on the 3 dots under the project to "enable syc" in Rush, btut I get the message that I need to upgrade to premier to enable syncing. The thing is... I have already purchased Premier. Would love any input on how to troubleshoot this. I already went through the syncing trouble shooting page on Adobe and followed all of the tips and I'm still having the issue. Thanks!

[Kevin-Monahan]

Hi @C31742055hqxs,

I got your message. Has this worked in the past? Which subscription have you purchased to enable Rush Premium features? Let us know. Hope we can assist.

Thanks,
Kevin