Copy link to clipboard
Copied
Hello. I worked on my working PC and never got this issue there with the same mp3 source files. After setting up Premier Rush on home laptop I received such problem: When I import mp3 file from my SSD-folder into the Rush video timeline (via Media Browser) it get all corrupted, namely the first 1-2 seconds of the record get looped hundreds times into the length of the full original audio. Outside Rush the audio track is completely ok. This happens not with all audio tracks I import, but selectively. And it seems to be a random error (sometimes another track imports okay, sometimes corrupted). Especially if I import several tracks into one timeline.
My Adobe Rush program's version: 2.0.0
Laptops graphical card: Nvidia geforce gtx 1650 Ti
The rest of system info is attached.
Copy link to clipboard
Copied
Sorry about the trouble. Could you try resetting preferences and see if that helps? Hold down Shift-Alt (Windows) while Rush is starting.
Also, share your Audio Hardware setting. Go to Edit > Preferences.
Let us know.
Thanks,
Kartika