• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

This app isn’t processing the FPS correctly

New Here ,
Aug 02, 2023 Aug 02, 2023

Copy link to clipboard

Copied

I would like to report a problem. I'm recording my videos with 30 FPS and editing with the same frame, but when I'm exporting, the video doesn't flow, it doesn't seem good. There's some problem with the exporting, even if I save the video correctly.

TOPICS
Crash

Views

58

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Aug 03, 2023 Aug 03, 2023

Hi @henriquedelf,

Sorry for the issue. In Share > Advanced Settings, have you tried setting the frame rate to 30fps? If not, check that out and report back.

 

Thanks,
Kevin

Votes

Translate

Translate
Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

Hi @henriquedelf,

Sorry for the issue. In Share > Advanced Settings, have you tried setting the frame rate to 30fps? If not, check that out and report back.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 04, 2023 Aug 04, 2023

Copy link to clipboard

Copied

Hi Kevin, thanks for your feedback.

Before starting this discussion, I had already tried saving in all modes, I also tried to see if there was a problem with my recording, but when I edited and saved it in another application, the video was fluid. I believe the problem is when exporting the file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 04, 2023 Aug 04, 2023

Copy link to clipboard

Copied

LATEST

Hi @henriquedelf,

Is this a 4K clip? Is it scaled down to HD? Any other details? Let me know.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines