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1

This app isn’t processing the FPS correctly

New Here ,
Aug 02, 2023 Aug 02, 2023

I would like to report a problem. I'm recording my videos with 30 FPS and editing with the same frame, but when I'm exporting, the video doesn't flow, it doesn't seem good. There's some problem with the exporting, even if I save the video correctly.

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correct answers 1 Pinned Reply

Adobe Employee , Aug 03, 2023 Aug 03, 2023

Hi @henriquedelf,

Sorry for the issue. In Share > Advanced Settings, have you tried setting the frame rate to 30fps? If not, check that out and report back.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

Hi @henriquedelf,

Sorry for the issue. In Share > Advanced Settings, have you tried setting the frame rate to 30fps? If not, check that out and report back.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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New Here ,
Aug 04, 2023 Aug 04, 2023

Hi Kevin, thanks for your feedback.

Before starting this discussion, I had already tried saving in all modes, I also tried to see if there was a problem with my recording, but when I edited and saved it in another application, the video was fluid. I believe the problem is when exporting the file.

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Adobe Employee ,
Aug 04, 2023 Aug 04, 2023
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Hi @henriquedelf,

Is this a 4K clip? Is it scaled down to HD? Any other details? Let me know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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