Copy link to clipboard
Copied
I created and edited a project last night, and this morning I can't open it. I get a pop-up that says "This project was created with a newer version of Rush. Please update Rush and return to view this project." There are no updates available, and I created it on this same computer.
I can view the project via the app, but audio is missing on a couple of the clips.
Help!
The issue went away several hours later. Hopefully it doesn't return.
Copy link to clipboard
Copied
The issue went away several hours later. Hopefully it doesn't return.
Copy link to clipboard
Copied
Hi VictoriaG!
Glad to hear the issue resolved itself. If it happens again, I'd recommend uninstalling and reinstalling Rush. Your projects won't be affected!
And of course you can always reach out to the community here on the forums or connect to Adobe representatives here: https://www.adobe.com/about-adobe/contact.html
Caroline
Copy link to clipboard
Copied
I am having the same issue trying to open a project from rush into premiere. The same pop up is appearing and i have tried uninstalling rush and premiere.
Copy link to clipboard
Copied
Same here...guess I'm posting in the morning...dang it
Copy link to clipboard
Copied
Same for me too, can this be Samsung issue ?