Transform Fail & Freeze

[Colin30534289ry0x]

Hi. I have a video clip that changes from landscape to portrait mid-way. I have used the 'Transform' functionality to rotate one section of the clip but when I try to export the clip (locally) as mp4, I get a message that "This file requires the HEVC codec which is included with a Creative Cloud membership. To upgrade to a paid plan, go to www.adobe.com/go/video"  and the application hangs trying to do the export.

I have Premiere Rush as part of my Lightroom/Photoshop plan so why/what do I have to upgrade?      

[Kartika Rawat]

Hi there!

You'll get a Rush starter pack with a Photography plan. For more details, you can check this article: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html

I hope this helps.

Thanks,

Kartika