Unable to Load Preview

[Crystal23389672fsv3]

I see there are some common problems with loading images into a project in Rush, but I can't seem to find the solution. I have attached my .jpg. I'm using the latest version of Rush. Thanks for any help! 

[Crystal23389672fsv3]

I convereted my jpg to a png and it showed up fine. FYI. 

[Kartika Rawat]

Hi there! 

Sorry to hear that. Which device are you using for Premiere Rush? What's the source of the files?

Let us know,

Thanks,

Kartika