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Unable to process videos taken insiny a74

New Here ,
Jun 29, 2023 Jun 29, 2023

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Iam unable to process videos taken in my Sony a74. Iam seeing only a black screen when iam trying to process. Can you please assist. The same files iam able to process in inShOT free version I have taken 1 year subscription and unable to use the app

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correct answers 1 Pinned Reply

Adobe Employee , Jun 30, 2023 Jun 30, 2023

Hey @Krishna Chait3040527705i7,

Got your note. That's kind of strange. Can you upload a sample clip so the community can verify the problem? Sorry for the frustrating issue.

 

Thanks,
Kevin

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023

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Hey @Krishna Chait3040527705i7,

Got your note. That's kind of strange. Can you upload a sample clip so the community can verify the problem? Sorry for the frustrating issue.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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