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Unable to render

Christine324196789i28
New Here ,
Sep 20, 2023 Sep 20, 2023

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Do you have to have the premium version in order to export your videos? Keep getting unable to render message

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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Sep 20, 2023 Sep 20, 2023

Hi @Christine324196789i28,

No, the Starter Version has unlimited exports, as well. Sorry for the weirdness. Can we have more info about your computer or mobile device and the media you are using? Let us know.

 

Thanks,
Kevin

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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Hi @Christine324196789i28,

No, the Starter Version has unlimited exports, as well. Sorry for the weirdness. Can we have more info about your computer or mobile device and the media you are using? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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