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I have finished creating a video project on Adobe Premiere Rush and when I click on "Share" to save it in any format, the program keeps telling me that I have to buy Adobe Premiere Rush. But I am an Adobe customer for four years and pay a monthly signature for a package that includes Premiere Rush already. Also I´ve created videos and shared them in the past and didn´t have any trouble. Does anyone know why I suddenly became unable to export, share, or save my video project on Rush? It took me several days to edit and finish it and it´s very annoying not being able to save it, being a customer that pays to Adobe regularly every month.
Hi there @felipe_7676,
I'm sorry to hear about the trouble you're experiencing with Adobe Premiere Rush. It sounds incredibly frustrating, especially after putting so much effort into your project.
Here are a few steps you can try to resolve the issue:
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Hi there @felipe_7676,
I'm sorry to hear about the trouble you're experiencing with Adobe Premiere Rush. It sounds incredibly frustrating, especially after putting so much effort into your project.
Here are a few steps you can try to resolve the issue:
Caution: you will lose existing projects if you reinstall the software.
I hope this helps, and I appreciate your patience as you work through this issue. Good luck with your project!
Best regards,
Kevin