• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

unuseable

New Here ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

Doesnt matter how many times I uninstall and reinstall it. Or do all of the proper procedures, premiere rush works when i open it. But when I go to edit a video it just crahses every single time. I tried opening it up on my 2022 ipad, my windows device, and does the same thing everytime. Would be great if it would actually work.

TOPICS
Crash

Views

79

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 26, 2023 Jul 26, 2023

Hi @Loyalxkingz,

Sorry about that. Have you tried closing all projects, then choosing Settings/Preferences. Manage Cache > Delete All Media Cache. See if that helps.

 

Thanks,
Kevin

Votes

Translate

Translate
Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

Copy link to clipboard

Copied

LATEST

Hi @Loyalxkingz,

Sorry about that. Have you tried closing all projects, then choosing Settings/Preferences. Manage Cache > Delete All Media Cache. See if that helps.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines