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Hi,
I recently upgraded my account to premium. The subscription is showing as active on my apple subscriptions however the Premiere Rush app is not recognising that I've upgraded. I can't access any of the additional tools and when I click on 'upgrade', it shows a circle loading. It has been like this for a while. I've uninstalled and reinstalled but I still have the same issue.
I'm using an IPad.
can anyone advise?
Hello @rebecca_4466,
Sorry for the issue. Please contact us here: https://helpx.adobe.com/contact.html.
Look for the chat pod in the lower right corner of the screen.
Thanks,
Kevin
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Hello @rebecca_4466,
Sorry for the issue. Please contact us here: https://helpx.adobe.com/contact.html.
Look for the chat pod in the lower right corner of the screen.
Thanks,
Kevin