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Video and sound do not sync

New Here ,
Jan 23, 2024 Jan 23, 2024

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I have encountered issues with video cropping (shot on in iPhone 15 Pro, ios 17.3, shorten / edited in Apple Photos App).

1. The imported video frames starts at incorrect frames (vs the ones in iPhone).

2. Sound appears to be out od sync with video.

The issues is quite common- happened several times to my videos already. This makes editing precise transition between videos shorts very difficult and unable to look seemless.

Also the out of sync sound makes the video completely useless.

TOPICS
Export , Import , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , Feb 24, 2024 Feb 24, 2024

Hi there!

Sorry about the issue. Variable frame rate could cause performance issues. Could you try transcoding your files and see if that brings any change? You can try HandBrake for transcoding. 

Let us know how it goes.

 

Thanks,

KR

 

 

 

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Adobe Employee ,
Feb 24, 2024 Feb 24, 2024

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Hi there!

Sorry about the issue. Variable frame rate could cause performance issues. Could you try transcoding your files and see if that brings any change? You can try HandBrake for transcoding. 

Let us know how it goes.

 

Thanks,

KR

 

 

 

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