Video Clip Ends Before It's Supposed To End

[Chris Panny]

I have a short mp4 video clip that runs a little over 5 seconds. It was made in PowerPoint and it displays 10 lines of type that appear sequentially  line by line. It plays back fine on QuikTime, WIndows Media Player and the Premier Rush > Project Assets previewer. However, when I place it in the Rush timeline, it cuts off before the last line displays. Rush won't let me drag the end handle. I've never had this problem before. 

any ideas why this is happening? 

[Chris Panny]

The attached video is how it's supposed to play back.

[Kevin-Monahan]

Hi @Chris Panny,

Thanks for writing in. I guess that it's a VFR H.264 video, which can exhibit bad behavior. You can download Shutter Encoder for free and transcode the clip to ProRes LT. Try it again with that format and post back the results.

Thanks,
Kevin