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Video freezing in various points after export

Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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I've created a video in Rush on my Mac. It's comprised of hundreds of still images mixed with short videos. I've added music as well. It all plays just fine in the app. But when I expport it, the exported video has lots of freezing at various parts of the video. I've tried re-exporting several times - same thing. I've tried watching the video locally and several other ways. So I've eliminated the player and the video itself. The issues seems to be with the export encoding. 

 

Any ideas?

TOPICS
Error or problem , Export , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Oct 30, 2023 Oct 30, 2023

Hi @dblodg,

I read your message. You are having performance issues when playing back a video file, even with a player app. Is the file in 4K? If so, try uploading the file to a video sharing site, like YouTube. Is it playing back OK there? Let the community know.

 

Thanks,.
Kevin

 

Thanks,

Kevin

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @dblodg,

I read your message. You are having performance issues when playing back a video file, even with a player app. Is the file in 4K? If so, try uploading the file to a video sharing site, like YouTube. Is it playing back OK there? Let the community know.

 

Thanks,.
Kevin

 

Thanks,

Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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