Video not rendering

[Captivating_friends5EF3]

I have been trying to save a video locally to my laptop for days now but everytime I try it gets stuck rendering at the same place and makes no progress. I have even left my laptop open overnight but it doesn't work. I have never experienced this issue before and I amnot sure what is causing it. The only application running is premiere rush and I have plenty of memory. The video is also only a little over 5 minutes long. Evertime I cancel the render becuase it get stucks the app stops responding as well. Is it possible the issue is just with Adobe Premiere Rush?

[Kartika Rawat]

Hi there!

We're sorry for the exporting issue. Can you share the following information?

• What are your system details (OS, CPU, RAM, GPU)?
• Does it happen with an individual project?
• Do you have any effects added to the project?
• What type of media files are you editing (codec/ format, frame rate, frame size)?

Let us know.

Thanks,

Kartika