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Video Project Won't Render

New Here ,
Jan 04, 2025 Jan 04, 2025

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Hi all, can anyone help? 

 

I've been trying to export my video project all day and it keeps getting stuck with one second remaining - there is no error message. It's just stuck on the attached screen indefinitely.

 

Other video projects are exporting fine.

 

All media is in the same folder it was when I imported it and I haven't used any premium features. I am on a Macbook Pro and it is updated.

 

I've tried googling to troubleshoot, switching my Macbook off and on, force quitting Rush, clearing the cache, switching all of the settings to the lowest quality possible, and 'preparing for playback' first and still no joy 😬

 

I'm so stressed, it's for an assessment and this isn't even the final edit 😂 I just wanted to export it prematurely so that I could manipulate the audio (which I have mapped to the video already) in another application.

 

All video clips are .mp4, the audio is .m4a and I haven't used any transitions or text.

 

Any help so appreciated! 🙂 

TOPICS
Desktop version , Error or problem , Export , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Jan 06, 2025 Jan 06, 2025

Hi @feibhár_7601,

Thanks for the question, and welcome. I would ask you to check your hard drive and see if there is enough space available for your export. I've recently been stopped in my tracks by not checking. I hope this advice helps you. If not, give any other info you have. For example, has this happened before?

 

Cheers,
Kevin

 

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Adobe Employee ,
Jan 06, 2025 Jan 06, 2025

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Hi @feibhár_7601,

Thanks for the question, and welcome. I would ask you to check your hard drive and see if there is enough space available for your export. I've recently been stopped in my tracks by not checking. I hope this advice helps you. If not, give any other info you have. For example, has this happened before?

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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