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Video Stretched

New Here ,
Jul 21, 2021 Jul 21, 2021

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Newbie here so please be patient with me. I've been editing videos. All was great until I put my desktop files into a folder. At this time, prior to exporting, everything was fine. Then the video distorted due to stretching. I took the destop files out of the folder and though this did not resolve the issue 100% it did help some clips that had been edited. About 80% is still stretched. Any suggestions. It is at 16:9 and resolution at 1080 if that helps. I have set and changed resolutions, however, nothing has changed. I've been doing a lot of chatting online and it hasn't gotten me any further. Hoping someone might be able to help me. 

 

Kindly

Renée

 

TOPICS
Desktop version , Error or problem , Export , How to , Tips and tricks

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Adobe Employee ,
Jul 22, 2021 Jul 22, 2021

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Hi Renee!

Sorry for that. We can get this checked. 

  • What are your system details (OS, CPU, RAM, GPU)?
  • Which device did you use to capture the footage?
  • Could you share a screenshot of what it looks like?

 

Let us know.

Thanks,

Kartika

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