Copy link to clipboard
Copied
I'm using Premiere Rush on my iPad, and I've also tried on my iPhone.
when I export my video, the very end of the video starters and the last second or so is repeated. This has been happening for awhile and is something I am unable to find a solution to.
The purpose of paying for a subscription to Rush was to make my life easier and quicker to edit short vertical videos. Over the last few weeks I have not been able to use any of the videos because whenever I render them or export them, there is a stutter at the end.
Please advise, or refund me for my subscription.
I see, @Gordon3761022961qz. Where did you read that it is a known issue? I need some self-education. I have not heard that.
Thanks,
Kevin
Copy link to clipboard
Copied
(First, I can see that you're new to posting here and frustrated, so you might not realize that this is a user-to-user forum where sometimes an Adobe employee might reply. I'm a fellow user here to help and not an Adobe employee. They have an Adobe logo on their profile pic and their status is "Adobe Employee." If you need to reach Adobe support, try here:
You didn't mention which iPhone you're using, so you might check the Premiere Rush system requirements to make sure that it's supported.
As a paid subscriber, your mobile projects can sync to the desktop. So you could try exporting from there.
Copy link to clipboard
Copied
I get the same problem. iPhone 12 mini iOS 17.4.1
Copy link to clipboard
Copied
Turns out it's a known problem exporting to 720p or 1080p on iPhone. 😢
Copy link to clipboard
Copied
Is 4K working for you, then? Make sure that Rush is updated, as well.
Thanks,
Kevin
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I see, @Gordon3761022961qz. Where did you read that it is a known issue? I need some self-education. I have not heard that.
Thanks,
Kevin
Copy link to clipboard
Copied
Copy link to clipboard
Copied
@Kevin-Monahan i learned about it in a post you made in September 2023
Copy link to clipboard
Copied
That's odd. I thought it was fixed. I will remind them about this one. I'll check when I have a moment, as well. Thanks, @Gordon3761022961qz.
Kevin