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Video Transparency Lost

New Here ,
Jun 15, 2020 Jun 15, 2020

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I put an animation with a transparent background on top of a video, and it worked fine for a few days. However, now the animation's background is black instead of transparent. I've made sure "use optimized clips" is off, so I don't know what happened.

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Error or problem , Preview

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Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

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Hi Annabelle,

Thanks for writing in. Please provide more info to understand the issue better.

  • What type of animation are you working with (format)?
  • Which device are you using for Rush?

Let us know. Happy to help.

 

Thanks,

Kartika

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