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1

Videos from iPhone 16 pro max not supported

New Here ,
Feb 17, 2025 Feb 17, 2025

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Videos from iPhone 16 pro max are not supported by premier rush mobile app. Unsupported MM media type error message pops up. What's the solution for this?

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correct answers 1 Correct answer

Adobe Employee , Feb 18, 2025 Feb 18, 2025

Hey @hashem_A,

Try turning off spatial audio in the camera settings. Then, it should work as expected. I hope that helps you and welcome to the forum.

 

Thanks,
Kevin

 

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Adobe Employee ,
Feb 18, 2025 Feb 18, 2025

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Hey @hashem_A,

Try turning off spatial audio in the camera settings. Then, it should work as expected. I hope that helps you and welcome to the forum.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Feb 25, 2025 Feb 25, 2025

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Hey, this worked. Thanks

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Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

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Oh, great! Thanks for the feedback and have fun editing!

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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