Videos won't finish rendering

[fionaw54965243]

Hello,

I'm trying to export a video in Rush and the videos won't finish rendering. It's only 35 seconds long, using the automatic quality and frame rate settings (though I've also used lower quality and it still won't finish). I'm using a Google pixel 8 pro and I think I'm on the most recent version of Rush 2.8.0.2719

With the discontinuation of the syncing between devices this has made it very difficult to use Rush. I've spent a bit of time editing this video and now will have to go find another app to do it again since I can't pull it up on my computer to try to render it there.

[Hannah370160541tmk]

I am having the same issues! A few days ago it worked totally fine, now it stops at either 9% oder 27% or won't even start. Even if i use lowest quality to export. 

[Hannah370160541tmk]

Also using google pixel 8 pro btw. On my iphone it works totally fine 

[Kevin-Monahan · Accepted solution]

Hello @fionaw54965243, Hello @Hannah370160541tmk 

Thanks for the note.

I'm using a Google pixel 8 pro and I think I'm on the most recent version of Rush 2.8.0.2719

Sorry, but that is not a supported device. See system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html.

That is likely at the heart of your issue. Sorry about that.

Thanks,
Kevin

[fionaw54965243]

Oh okay, that's very disappointing considering Google are one of the major brands available and the Pixel 8 Pro has been out for months.

If the sync across devices functionality was still around it wouldn't be an issue, but not being able to edit on my phone where I'm taking the videos isn't great.

[Vegan God]

Wow this is insane. I just bought a Google pixel 8 and would have never imagined it wouldn't be supported. Another Adobe let down. So pathetic. Please catch up, Adobe is already overpriced and buggy enough and now this? It's like they don't want anyone to use their products over charging and being so inferior. 

[Nerradus]

Same issue, gets round 30 % and crashes, using Sony Expria 5II

[Kevin-Monahan]

Hi @Nerradus,

Sorry about that. It may be that the device you are using is not supported in system requirements. Sorry about that.

Thanks,
Kevin