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1

were are my files weeks and its clear the reason I never trusted the idea

New Here ,
Mar 22, 2025 Mar 22, 2025

Were the files should be There is nothing where are my assets  files I had four reels set up in Premier Rush

 

TOPICS
Cloud sync , Crash , Error or problem , How to , Performance
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correct answers 1 Pinned Reply

Adobe Employee , Mar 24, 2025 Mar 24, 2025

Hi Andre,

Thanks for the message. Welcome to the forum. Can you give us more information? Are you working with Rush on the desktop of mobile? On desktop, your files should be located where you put them. If you are on the mobile app, they're in your camera roll. There is no longer Creative Cloud Sync support, so you cannot work between the devices. You have to start and finish the project on the same device these days. I hope the advice helps.

 

If I am not understanding your issue, please let me

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New Here ,
Mar 22, 2025 Mar 22, 2025

there should be a source folder know? And even a temporary folder from which all files pulled were is this folder now

 

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Adobe Employee ,
Mar 24, 2025 Mar 24, 2025
LATEST

Hi Andre,

Thanks for the message. Welcome to the forum. Can you give us more information? Are you working with Rush on the desktop of mobile? On desktop, your files should be located where you put them. If you are on the mobile app, they're in your camera roll. There is no longer Creative Cloud Sync support, so you cannot work between the devices. You have to start and finish the project on the same device these days. I hope the advice helps.

 

If I am not understanding your issue, please let me know more info.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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