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What happened to this app?

Morgan34794480k1go
New Here ,
Jan 14, 2024 Jan 14, 2024

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Upgraded to the 15 pro max and can't open the app or edit for more than 30 seconds without it crashing. I deleted and reinstalled and now all of my projects are gone. 0/10 from me and will be switching to CapCut or something else. Disappointed to say the least as this used to be my favorite video editing app. 

TOPICS
Cloud sync , Crash , Error or problem , Freeze or hang , Mobile version , Performance

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correct answers 1 Pinned Reply

Kartika Rawat Adobe Employee
Adobe Employee , Jan 17, 2024 Jan 17, 2024

Hi Morgan34794480k1go!

Sorry to hear that. Which iOS version you have? Are there any effects or titles added to the project? Can you share logs with us? Tap on the gear icon> preferences> share logs.

 

Thanks,

KR

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Kartika Rawat Adobe Employee
Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

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Hi Morgan34794480k1go!

Sorry to hear that. Which iOS version you have? Are there any effects or titles added to the project? Can you share logs with us? Tap on the gear icon> preferences> share logs.

 

Thanks,

KR

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