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What video format?

New Here ,
Apr 13, 2022 Apr 13, 2022

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My Iphone sends videos in .MOV format to my computer, but Rush won't play that format. I just get a big red screen with an exclaimation mark. Am I doing something wrong? How do I change the format and what ones are suitable? thanks!

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Error or problem , How to , Import

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New Here ,
Apr 13, 2022 Apr 13, 2022

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Update: I still don't know why we can't use .mov files, but I found a quick converter in the App Store called Convert to MP4 Pro that was only $1.49. Really easy to use. Project back on track.

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