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When I edit the video, the color comes out green

New Here ,
May 23, 2023 May 23, 2023

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I've called in a video to install and edit Premier Rush, but the cut video below is normal.
The problem is that the video source screen above is green.
If you edit and export the video, it doesn't come out in a normal color.
What's the problem?

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Error or problem

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correct answers 1 Pinned Reply

Adobe Employee , May 24, 2023 May 24, 2023

Dear @훈30029871dg9o,
I have seen a similar issue on the Premiere Pro forum. It might be a bug. What format is the video footage? You might try transcoding the footage in Media Encoder, or if that doesn't work, Shutter Encoder (a free download). Export the footage to ProRes LT, please let us know if that works for you.

 

Thanks,
Kevin

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Adobe Employee ,
May 24, 2023 May 24, 2023

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Dear @훈30029871dg9o,
I have seen a similar issue on the Premiere Pro forum. It might be a bug. What format is the video footage? You might try transcoding the footage in Media Encoder, or if that doesn't work, Shutter Encoder (a free download). Export the footage to ProRes LT, please let us know if that works for you.

 

Thanks,
Kevin

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