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Where I can found the working video files from Premiere Rush ?

New Here ,
Feb 09, 2024 Feb 09, 2024

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I was working in a video in Premiere Rush and my computer die, now I need the working files to get the elements or transfer to other computer, somebody please help me.

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Adobe Employee , Feb 09, 2024 Feb 09, 2024

Hi Marco,

Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

 

Thanks,
Kevin

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Community Expert ,
Feb 09, 2024 Feb 09, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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Adobe Employee ,
Feb 09, 2024 Feb 09, 2024

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Hi Marco,

Sorry to hear about the computer. Is the hard drive still working? In the new computer, reattach the drive and you could salvage the files. Please try that and report back. If the hard drive failed, then, check your mobile device. Projects might be there if they were saved before Feb. 1, when sync was discontinued. Let us know how we can help you more.

 

Thanks,
Kevin

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New Here ,
Feb 12, 2024 Feb 12, 2024

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Thank's so much for your time, very helpfull.

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Adobe Employee ,
Feb 12, 2024 Feb 12, 2024

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You're very welcome, @Marco25079004p4on!

 

Kevin

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