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3

Where is my project in Adobe Rush?

New Here ,
Mar 28, 2024 Mar 28, 2024

Hi, I would really appreciate if someone could help me with my problem. I was working on a proyect, almost finished, and the software crashed and there appeared a message that basically said that Adobe Rush hadn't been saving the changes on my project for a while and that I needed to close the software so that it could save the changes. I did so, but when I opened the project again, it was totally gone! There was absolutely nothing. Isn't Adobe Rush supposed to have my project saved on the cloud? Then, where can I find it? I'm desperate, I'd been working on this project for more than a month in work place and I was literally a couple of minutes away from finishing and exporting it, and I was supposed to present it today. Please, any help will be very much appreciated...

 

 

 

TOPICS
Cloud sync , Desktop version , Error or problem , How to
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correct answers 1 Correct answer

Adobe Employee , Feb 03, 2025 Feb 03, 2025

This could have happened if your projects were not synced and saved to the Desktop app or Premiere Pro before sync was removed in February, 2024. Sorry about that.

 

Cheers,
Kevin

 

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New Here ,
Mar 28, 2024 Mar 28, 2024

I am having this same problem. All of my projects disappeared. Only difference is I didn't get a warning or anything like you did.

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Adobe Employee ,
Feb 03, 2025 Feb 03, 2025
LATEST

This could have happened if your projects were not synced and saved to the Desktop app or Premiere Pro before sync was removed in February, 2024. Sorry about that.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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