Solved: Why can't Adobe Rush open my iphone 16 videos? - Adobe Product Community - 15337413

Exit

PerfumeTherapy

New Here ,

Why can't Adobe Rush open my iphone 16 videos?

TOPICS

Crash

70

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct answer

Kevin-Monahan

Adobe Employee , Jun 03, 2025 Jun 03, 2025

1 Reply 1

Jump to latest reply

Correct answer by Kevin-Monahan

Adobe Employee ,

LATEST

Hi,

Turn off spatial audio in the camera settings.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Community guidelines

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Troubleshooting

Find the Premiere Rush Version Number

Troubleshoot Sync Errors

Troubleshoot Common Errors

Premiere Rush Common Questions

Manage a Premiere Rush subscription

Contact Adobe Customer Care

Knowledge Base Articles

Bugs fixed in October 2019 (version 1.2.11) release

Adobe

Known issues and limitations in Adobe Premiere Rush

Adobe

User Guide

Adobe

Getting Started

Adobe

Adobe

Rush Mobile Guided Workflow