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Why I can't Export?

New Here ,
Jul 18, 2023 Jul 18, 2023

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When I click button Share It's says "Buy a product" Why?? aren't the PR free?..
I waste my time for doing video for "buy a product???"

TOPICS
Crash , Desktop version , Error or problem , Export , How to

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correct answers 2 Pinned Replies

Adobe Employee , Jul 26, 2023 Jul 26, 2023

Hi Denis31148344j40f!

Sorry about that. Are you on the Rush starter plan? You can check Rush plans here: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html

I hope this helps.

Kartika

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Adobe Employee , Jul 26, 2023 Jul 26, 2023

Hi @Denis31148344j40f,

Try exporting in HD instead of 4K. That should work.

 

Thanks,
Kevin

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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Hi Denis31148344j40f!

Sorry about that. Are you on the Rush starter plan? You can check Rush plans here: https://helpx.adobe.com/in/premiere-rush/kb/starter-paid-rush-upgrade.html

I hope this helps.

Kartika

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Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

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Hi @Denis31148344j40f,

Try exporting in HD instead of 4K. That should work.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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