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1

Why now? unsupported media between Apple and Adobe

Community Beginner ,
Feb 25, 2025 Feb 25, 2025

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Very frustrating that Premiere Rush will no longer accept Apple videos. Nothing has changed except for Adobe. Please fix this unsupported media really? Makes me wanna just give up Adobe so sick of the Adobe apple fight

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correct answers 1 Correct answer

Adobe Employee , Feb 26, 2025 Feb 26, 2025

Hi,

This is a user to user forum. I already reported the issue to the team (I'm in support).

 

You can work around this limitation by switching off spatial audio in camera settings. Hope that helps. Please try out our new free project violet beta on the app store for support for spatial audio clips. That should work.

 

Thanks,

Kevin

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New Here ,
Feb 26, 2025 Feb 26, 2025

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Following... currently having the same issue. If it's not resolved within the next day, I am cancelling my subscription and going with another platform. 

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Adobe Employee ,
Feb 26, 2025 Feb 26, 2025

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Hi,

This is a user to user forum. I already reported the issue to the team (I'm in support).

 

You can work around this limitation by switching off spatial audio in camera settings. Hope that helps. Please try out our new free project violet beta on the app store for support for spatial audio clips. That should work.

 

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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