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Will not sync over multiple devices

New Here ,
Jun 08, 2023 Jun 08, 2023

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DE9A6D79-DC48-4A24-8DDC-E8B186B1B991.png

Have received this warning for the same video. I know for a fact that it has completely uploaded from my computer to the cloud so I am confused why it will not load in my phone. Have this problem before with multiple videso. Have checked my connections to the internet. I can upload photos and videos from Lightroom just fine but premier Rush won't work on any of my devices.

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Cloud sync , Crash , Export , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Jun 10, 2023 Jun 10, 2023

Hi @SamuelShoots

Thanks for the note. Which plan do you have with Rush? Let us know.

 

Thanks,
Kevin

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Adobe Employee ,
Jun 10, 2023 Jun 10, 2023

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Hi @SamuelShoots

Thanks for the note. Which plan do you have with Rush? Let us know.

 

Thanks,
Kevin

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