[WIN10] Rush stuck on open screen

[RoxyRulz]

Had to recently reinstall all Adobe apps and now Rush won't open. It just sits stuck in open mode with the circle loader. Help!

[Kartika Rawat · Accepted solution]

Hey Roxy!

We're sorry for the trouble you're having Premiere Rush. Does this sound like the issue you're seeing? https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/113172...

Let us know if that helps.

Thanks,

Kartika

[RoxyRulz]

Sadly, it did not work. Still stuck on the opening screen.

[Kartika Rawat]

Oh! That's frustrating. I think we'll need to hop on a remote session to troubleshoot this further. Can you reach out to us via phone or chat here? http://helpx.adobe.com/contact.html 

Let us know how it goes.

Thanks,

Kartika

[RoxyRulz]

It worked!! Gave it another try and woot!

[Kartika Rawat]

That's so awesome to hear. Give us a shout if you need anything else. 

Happy to help 🙂

Kartika