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Working on IPhone XS MAX, very slow and crashes often

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi I’m having issues with the app getting stuck often, and even automatically shuts down. The audio ducking keeps snapping back to full volume in the middle of my speech.

 
The entire operation seems to become very slow and I’m really getting frustrated working on it. Is there any solution to my problem. I’m working on IPhone XS MAX, does anyone face similar issues ? 
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Community Expert ,
Jun 26, 2021 Jun 26, 2021

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This usually does the trick for me if it stalls out: 



Close out your project, and sign out of Rush and Creative Cloud.
RESTART YOUR COMPUTER, and make sure you don't have any memory-intensive ("RAM-hogging") apps running while you're starting up (I never run Photoshop, Illustrator, or Microsoft Office apps while working on videos).
Sign back into your Creative Cloud Desktop App.
Hold CTRL + SHIFT buttons while starting Adobe Rush - this will tell Rush you want a "fresh start" without losing your projects; it will open the Starter Tutorial like you were starting for the first time - simply close the tutorial, and your projects will be available.
Open your project, and BE SURE TO WAIT for it to FULLY SYNC. Then try editing and/or exporting, and you should be good to go... but just in case:
IF NEEDED:
double check that any Adobe Fonts you may be using are activated and connected
re-add any missing assets to the project bin
Last Resort: DUPLICATE the project and try working from the fresh copy.


Hope this helps!

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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