Проблема с рендерингом видео и рассинхрон

New Here ,
Feb 02, 2020 Feb 02, 2020

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Добрый день! У меня проблема с программой. Я купил её на своём дисплее. Но она глючит и лагает. Присутствует рассинхрон видео. Когда начинает рендериться в небольшое видео, то оно или глючит или грузится несколько часов. Меня не устраивает такая работа приложения.

У меня OnePlus 7pro, абсолютно новый телефон. Что мне делать? Я заплатил деньги и хочу нормально работать. Прошу Вас мне помочь.

 

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Crash, Error or problem, Export, Mobile version, Performance

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Adobe Employee ,
Feb 03, 2020 Feb 03, 2020

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Hi Sergey!

Welcome to the community. I see that you're getting an issue with rendering in Premiere Rush.

Looking forward to your response.

Thanks,

Kartika

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New Here ,
Feb 03, 2020 Feb 03, 2020

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Здравствуйте. Версия программы 1.5.0.3236

Источники медиафайлов разнообразны. От снятых видео на телефон, до обычных роликов скачаных с Ютуб.

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Adobe Employee ,
Feb 04, 2020 Feb 04, 2020

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Hi, thanks for responding. I am assuming that variable frame rate could be the reason for this trouble. Most of the mobile devices capture a variable frame rate. You may try to transcode your media files with any video convertor like HandBrake. I' ve researched and found a video that may help you to do that: https://www.youtube.com/watch?v=Hp2wiEUhV08

Let us know how it goes.

Thank you,

Kartika

♦Subscribe to Watch Videos as They're Uploaded!http://bit.ly/TurbulentLimbo♦Download "HandBrake": http://handbrake.fr/♦Leave a Like if You Enjoyed! It Immens...

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New Here ,
Feb 04, 2020 Feb 04, 2020

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Здравствуйте. Я попробовал. Ничего не изменилось. Может ли это быть связано с несовместимостью модели телефона с приложением ?

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Adobe Employee ,
Feb 05, 2020 Feb 05, 2020

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Could you confirm if your Rush project is synced with the Creative Cloud?

Here is a link that shows how to sync: https://helpx.adobe.com/premiere-rush/help/project-syncing-premiere-rush.html 

Let us know.

Thanks,

Kartika

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