Added audio sounds robotic

New Here ,
Apr 15, 2021 Apr 15, 2021

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When I add an audio file to my video, it sounds very high-pitched and robotic. I tried different editing apps (the video editing app that comes with Microsoft), and the audio works fine there. I tired converiting the audio to different formats but it did not help. I had inserted  a very similar audio a day prior and everything worked so I'm assuming neither the audio nor the format are the problem here. I tried to uninstal and re-install Rush but still did not help. At this point, I'm clueless. 

Please help. 

 

Thank you

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Desktop version, Error or problem, Import

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi there!

Sorry for the audio issue. 

  • Which device are you using?
  • Does it happen specifically with Microsoft software audio files?
  • Have you tried Rush's soundtrack for testing?

Let us know.

Thanks,

Kartika

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Adobe Employee ,
Apr 23, 2021 Apr 23, 2021

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Hi @Women5C46 

 

Please try the following 

 

1. Open your project

2. Go to the View menu > Check or Uncheck "Use Optimised Clips". 

 

Let us know if that helps. 

 

Thanks, 

 

Peter

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