Adding Media causong issues

New Here ,
Dec 21, 2018

Copy link to clipboard

Copied

I’m working on a video, and I’m adding different photos/video clips as I edit. However each time I add media, I cant play back the video and everything becomes unresponsive. I have to close it out and reopen it. Also, my image layers turn purple and I can’t see what they are.

This is very annoying seeing as how I’m a minute into a twenty minute video and I’ve had to restart the app about 10 times now.

Please help.

Using the app on my iPad Pro.

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adding Media causong issues

New Here ,
Dec 21, 2018

Copy link to clipboard

Copied

I’m working on a video, and I’m adding different photos/video clips as I edit. However each time I add media, I cant play back the video and everything becomes unresponsive. I have to close it out and reopen it. Also, my image layers turn purple and I can’t see what they are.

This is very annoying seeing as how I’m a minute into a twenty minute video and I’ve had to restart the app about 10 times now.

Please help.

Using the app on my iPad Pro.

Views

89

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 21, 2018 0
Adobe Employee ,
Dec 26, 2018

Copy link to clipboard

Copied

Hi sarajeanpotato,

Sorry to hear that you're running into these issues.

Which iOS version are you on?

What kind of media are you working with? Is the footage captured from the iPad?

Can you check if this happens in a project that contains footage not as long as 20 minutes?

Let us know.

Rameez

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 26, 2018 1