Adding music: Same 3 notes from first song I tried play

[auntyyan]

No matter what audio file I try to add, it sounds like the first 3 notes of the song(repeating) that I tried to add in a few days ago. I have done all adobe & windows updates, restarted CC/Adobe/Windows, let the audio sit and load longer, cleared import cache. I'm not sure what to do next, any suggestions? Thanks!

[Kartika Rawat]

Hey there!

We're sorry for the trouble. Would you mind sharing more details about the issue?

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Could you share the details of media files (codec/ format, frame rate, frame size)?
• Which device have you installed Rush on?

Let us know. Happy to help.

Thanks,

Kartika