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Adding music: Same 3 notes from first song I tried play

New Here ,
Aug 03, 2020

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No matter what audio file I try to add, it sounds like the first 3 notes of the song(repeating) that I tried to add in a few days ago. I have done all adobe & windows updates, restarted CC/Adobe/Windows, let the audio sit and load longer, cleared import cache. I'm not sure what to do next, any suggestions? Thanks!

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Adding music: Same 3 notes from first song I tried play

New Here ,
Aug 03, 2020

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No matter what audio file I try to add, it sounds like the first 3 notes of the song(repeating) that I tried to add in a few days ago. I have done all adobe & windows updates, restarted CC/Adobe/Windows, let the audio sit and load longer, cleared import cache. I'm not sure what to do next, any suggestions? Thanks!

TOPICS
Import

Views

26

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 03, 2020 0
Adobe Employee ,
Aug 05, 2020

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Hey there!

We're sorry for the trouble. Would you mind sharing more details about the issue?

Let us know. Happy to help.

 

Thanks,

Kartika

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Aug 05, 2020 0