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Hello,
I can't launch Adobe Premiere Rush, I have an error (version 1.5.2).
I try to uninstall and install but I have the same problem.
Thanks to help me !
Bye !
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Hi there!
We're so sorry about it. Could you share more info with us to troubleshoot further?
Let us know, happy to help.
Kartika
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Hi,
I am using Windows 10 Pro 64 bits, Intel i7-6700, 16Go RAM, NVIDIA GTX 1060.
I have trying to laucnh a specific project but he doesn't work.
I have installed an other version 2.1.12, and this version work.
But the lasted version don't work.
Thanks.
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Hi HughzyBABY,
Sorry Rush is crashing on startup. One of the first things I would try is clearing your prefs and cache. Here's how
When launching Rush, hold down the Shift + Alt key until the splash screen appears and a dialog prompts.
Let us know the results.
Best,
Peter
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Hi,
I can't, the application doesn't load components !
I try to hold down the Shift + Alt, but nothing.
Thanks.
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Hello!
Can you please mention the language you installed Premiere Rush in?
Also, when you see the Crash Reporter window, please mention the link of this forum question "https://community.adobe.com/t5/premiere-rush/adobe-premi%C3%A8re-rush-crash-amp-don-t-start/td-p/109..."
It will help us isolate the issue at our end.
Thanks in advance!
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Hi,
My language is french.
Thanks.
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That's interesting that it's crashing before loading. There's a few things we can try here
1. Update to the latest NVIDIA driver - https://www.geforce.co.uk/drivers
2. Run as Administrator
Hope this helps! Let us know either way.
Peter
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Hi,
I have the latest version NVIDIA driver.
I try to run as Administrator, but I have the same problem.
Thanks.
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1. Uninstall all versions of Premiere Rush you're obtaining (even if it's old or newer)
2. Restart your computer
3. Reinstall Premiere Rush to the latest version
Thank you