Adobe Premiere crashes whenever I click on videos folder

New Here ,
Feb 06, 2021 Feb 06, 2021

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I can click on any other folder and view its contents without crashing but whenever I click on my videos folder, it attempts to load them crashes. I do not have any cloud storage space left, are these two related?

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Cloud sync, Crash, Desktop version, Error or problem

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Hi Joseph!

Sorry about the crash. Could you provide more information?

Looking forward to your response.

Thanks,

Kartika

 

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New Here ,
Feb 09, 2021 Feb 09, 2021

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An internal NVME ssd, and I am using version v1.5.44 (Build 69). It gives no crash error code.

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