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Adobe Premiere Rush has been giving me a problem where when I go to import a .mp4 file from my GoPro it says unsupported compression type. Wondering how I can fix this. Thanks for any advice you can give.
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Adobe Premiere Rush has been giving me a problem where when I go to import a .mp4 file from my GoPro it says unsupported compression type. Wondering how I can fix this. Thanks for any advice you can give.
[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]
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Hi there!
Welcome to the Premiere Rush community. Could you share more info with us to understand it better?
Looking forward to your response.
Thanks,
Kartika
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Hey there, Roguel!
What OS are you on – Mac or Windows? I understand it's an .MP4 file, but do you know what codec it is? Supported .MP4 codecs are listed here: https://helpx.adobe.com/premiere-rush/help/import-footage.html#file-format-support
Caroline
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I am on windows. I do not know the codec. I just don't understand because I have imported and edited footage from my GoPro before. Also, I would have replied to this sooner but I didn't get a notification from Adobe at all that someone had replied.
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Also, I downloaded version 1.2.12 and it let me import. Weird
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Could you share your files so that we can test at our end? You can Dropbox or Goole Drive and send us the download link.
Thanks,
Kartika