Hi, I have this video I made for YouTube a month ago and I haven't posted but because whenever I try to export it the app crashes, I tried like 4 different times today and I'm still having that problem, I'm using it on my iPhone and I tried different export resolutions like 720P at 30 and 60 FPS and same with 1080P but it crashes anyways, if there's anyone here who have managed to fix that problem and would like to help then it'll be highly appreciated, thank you 🙏:hundred_points:💪🏽
Sorry Rush isn't performing well for you. I'd love to try to figure this one out. If you're willing to share some more details about your project, that would be very helpful.
Here are a few things you can try that can sometimes improve iPhone performance
Perform a hard reset on the iPhone
A workaround, for now, could be syncing your project to the desktop and exporting from there.
Sorry again that the exports aren't working. Hopefully, the information above will help figure out what the cause is.
Is there any update on this at all? I'm trying to export a 16mb video from the Adobe Rush app on my ipad and it gets about a third of the way through rendering and then crashing. I can see there are quite a few queries like this but so far no replies from the adobe assistance as to how to resolve it. Overall I've been so disappointed with the Adobe video editing software - continually crashes and freezes on both my Ipad pro and on my PC. I've wasted so much time in the last few months trying to resolve these issues. I thought I was getting something decent subscribing to Adobe.....
Same here, app keeps crashing when trying to export
Same thing happening for me also , i edited my vedio whole night but its crashing on exporting. the worst part is i deleted the original clips. what am i supposed to do now . is there any way i can get out of the situation.
video crashes all the time
Using iPhone 11pro
all clips recorded with the phone
video effects added:
transitions between all clips
several clips speed was increased allot
music added on top
tried uninstall the app
different qualities of export
seems like it crashes when it starts to render the clips with speed increase....
called adobe couple of times, still not working:(
I think we should start asking for the subscription refunds so they address the issue....
Same here. Can't export a small video I made. Using iPhone 10. All clips recorded with the phone. Added transitions between clips. music added. No adjustments of speed in mine. Mix of photo and video. The app closes randomly when I'm using it as well. Tried exporting with 4 different settings. Nothing worked.
My app is doing the same. Is there any answer to how this bug can be fixed?
Same with me and I missed a deadline Because I trusted Adobe!
Keep closing when I try to render in my iPad pro. And it doesn't work perfect in my desktop.
I'm having same problem on my iPhone 11 Pro Max
Likewise I am getting the same problems with Ipad Pro. The video clip is only 4 min long and I still can't export properly.
Please help and please refund. I just started paying for the service and this poor service is unbelievable for a company as big as adobe.
i paid for the premium
but the app is keeping crashing all the time whenever i work or exporting videos from it..
i need an immediate solution please.. or i need my money back
What a piece of sh!t app.
BEST WONT EXPORT WORK AROUND-
Im having the same issue with galaxy s10+. I removed all titles and it still wont export.
Same problem here. Just purchased my iPad Pro, so it won't be the device. I have plenty of storage remaining. Also, the export resolution does not matter, it still crashes halfway through the rendering.
Even the Report a Bug option crashes the app, cause once you click it, nothing works thereafter. My video is a single recording (3.5min) from a Go Pro with a title in front, not very complicated. Please resolve the problem ... what good is a video editing package if you are unable to export the video.
I'm having the same problem with my iPad Pro
Same as all the above on my iPhone XR
Has there been any solutions ? I've spent time reading these replies because my rush is crashing all the time, we're talking a minute long video with some basic effects and overlays - come on. @adobe please. ; looking for crash solutions
Yep. 11 pro max still doing this same thing. This is why privatized code is bull... a github version would've been patched months ago.
Same thing. Keeps crashing on halfway when exporting on my ipad mini 5. Don't tell me to hard reset adobe. I just bought the ipad. The problem is the app itself.
Still having these issues my self,
@Shweta23 please help resolve this most irritating and debilitating of issues; It's like walking on egg shells not knowing if the video you spent a few hours editing is even going to make it out of the app.
Adobe please figure out solution asap.
Im having the same problem and apparently a whole bunch of other people are too since the start of the year. I can't work like this, can't export any videos I've worked on, the aoo crashes around 80% when exporting, what should we do???
I've been having the same issue. Editing video in Adobe Premiere Rush (upgraded) on my iPad and it consistently crashes. Fortunately I don't lose my work, but it's VERY frustrating and hard to work with. I thought the upgrade would solve the issue, but it doesn't. Help!
Signed in to say, I have the same exact issue. Going to export, it's a 32MB video file, crashes.
2020 iPad Pro
Same problem. Trying to export an ~1Gb 15min video using iphone11 footage mixed with 1080p 30fps Insta360 reframed footage from a 2020 iPad air. Many edits and effects...
Exported fine once, but went back and made new edits and can't get it to export again.