Adobe Rush not exporting front facing camera video

Community Beginner ,
Mar 22, 2019 Mar 22, 2019

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I was assembling clips taken with an Iphone X in Adobe Premier Rush. The completed video looks fine in Rush, but when I export, the clips taken with front facing camera are black screen (but sound is there). Help?!

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Adobe Employee ,
Mar 26, 2019 Mar 26, 2019

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Hi LaurenceL!

Do you have enough space available on your phone? What happens if you open this project on another device and export from there?

Let me know!

Caroline

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Community Beginner ,
Mar 26, 2019 Mar 26, 2019

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There is plenty of space. The video looks fine in Rush, but then exports as a black screen. I used a Smove gimbal, and I think that may be the issue. The forward facing video works fine and I have tested both front and selfie facing viedo held in my hand, and it works fine.

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Community Beginner ,
Mar 26, 2019 Mar 26, 2019

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Caroline - I guess to answer your question, I can open the problem clips on my phone and ipad and they appear fine.

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New Here ,
Jun 05, 2021 Jun 05, 2021

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Did you get to the bottom of this in the end? I am also having problems exporting some clips and suspect its the same issue. ( all be it two years later )

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