Adobe Rush not loading projects

[renurraju]

Hi,

I am having issues with Adobe Rush opening and loading projects. In some cases I am able to run Rush when opening as admin but even that has stopped working.

I am on Windows 10 Enterprise version 1903

[Kartika Rawat]

Hi renurraju!

Welcome to the community. This is strange that you're experiencing unexpected behavior while launching Premiere Rush.

We would need more info to understand the issue:

• Are you getting any error message at the time of launch or opening the projects?
• Which device are you using Premiere Rush on?

Let us know, we're here to help.

Best,

Kartika

[Ana Mesas]

Hi, I am having the same problem, the app is updated, the cc launcher is updated.

there is not error message

just remains oppening for a while:

Rush does not open

More: MacOS 10.14.6

I am the admin of this computer, so I have all rights active.

I can open Rush previously on this machine.

Thanks

[Ana Mesas]

I've just solved the problem,

- Log out

- Delete host file with cleaner tool

- uninstall rush

Reinstall rush (the problem remains)

log in with other user (free)

log out

log in with my CC account

it opens now...

[Rot5C83]

what cleaner tool did you use? will i not lose any projects?

[EllaGraceT]

Hi, I'm opening my Rush and not able to open my projects. My 2 projects show for 2 seconds before dissappearing to a blank grey screen with a small grey folder icon in the centre. Please help me find my video again! 🙂 

[Kulpreet · Accepted solution]

Check if your IT admin has restrictions on your network of some sort. Also check if your Creative Cloud sync is turned on and the CC app is updated.

[Alistair5DF8]

I am having the same problem. Can see but can't open projects (on Win 10).
Have right clicked to run app as admin, have uninstalled reinstalled you name it.
Please help. Really excited to find this programme but it has failed me within an hour of signing up fo r the paid version.