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Adobe Rush not loading projects

New Here ,
Jan 16, 2020

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Hi,

 

I am having issues with Adobe Rush opening and loading projects. In some cases I am able to run Rush when opening as admin but even that has stopped working.

 

I am on Windows 10 Enterprise version 1903

Check if your IT admin has restrictions on your network of some sort. Also check if your Creative Cloud sync is turned on and the CC app is updated.

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Desktop version, Error or problem

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Adobe Rush not loading projects

New Here ,
Jan 16, 2020

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Hi,

 

I am having issues with Adobe Rush opening and loading projects. In some cases I am able to run Rush when opening as admin but even that has stopped working.

 

I am on Windows 10 Enterprise version 1903

Check if your IT admin has restrictions on your network of some sort. Also check if your Creative Cloud sync is turned on and the CC app is updated.

TOPICS
Desktop version, Error or problem

Views

2.0K

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Jan 16, 2020 2
Adobe Employee ,
Jan 16, 2020

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Hi renurraju!

Welcome to the community. This is strange that you're experiencing unexpected behavior while launching Premiere Rush.

We would need more info to understand the issue:

  • Are you getting any error message at the time of launch or opening the projects?
  • Which device are you using Premiere Rush on?

Let us know, we're here to help.

Best,

Kartika

 

 

 

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Jan 16, 2020 0
New Here ,
Jul 02, 2020

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Hi, I am having the same problem, the app is updated, the cc launcher is updated.

there is not error message

just remains oppening for a while:

Rush does not openRush does not open

More: MacOS 10.14.6

I am the admin of this computer, so I have all rights active.

I can open Rush previously on this machine.

Thanks

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Jul 02, 2020 0
New Here ,
Jul 02, 2020

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I've just solved the problem,

- Log out

- Delete host file with cleaner tool

- uninstall rush

 

Reinstall rush (the problem remains)

 

log in with other user (free)

log out

log in with my CC account

it opens now...

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Jul 02, 2020 1
New Here ,
Jul 08, 2020

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Hi, I'm opening my Rush and not able to open my projects. My 2 projects show for 2 seconds before dissappearing to a blank grey screen with a small grey folder icon in the centre. Please help me find my video again!Screen Shot 2020-07-08 at 9.31.16 pm.png 🙂 

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Jul 08, 2020 0
Engaged ,
Jan 21, 2020

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Check if your IT admin has restrictions on your network of some sort. Also check if your Creative Cloud sync is turned on and the CC app is updated.

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Jan 21, 2020 0
New Here ,
Aug 14, 2020

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I am having the same problem. Can see but can't open projects (on Win 10).
Have right clicked to run app as admin, have uninstalled reinstalled you name it.
Please help. Really excited to find this programme but it has failed me within an hour of signing up fo r the paid version.

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Aug 14, 2020 0