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Adobe Rush not Working, Its exports artifact now I can't recover my work

Community Beginner ,
May 12, 2020

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New update is not exporting my video correctly it exports like old tv artifact and even Premiere exports the same, I tried to use another computer and its the same, the file in the other computer was weird and tried to replace a video now all my titles are gone¡ hours of work 😞 please fix it. 

 

Exports like this https://d.joo.mx/Rp6ipO 

 

Also why there is no replace media option? or why you sync online and you dont give us versions? 

 

I'm really upset 😞

TOPICS
Cloud sync, Crash, Error or problem, Export, Feature request, Freeze or hang

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Adobe Rush not Working, Its exports artifact now I can't recover my work

Community Beginner ,
May 12, 2020

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New update is not exporting my video correctly it exports like old tv artifact and even Premiere exports the same, I tried to use another computer and its the same, the file in the other computer was weird and tried to replace a video now all my titles are gone¡ hours of work 😞 please fix it. 

 

Exports like this https://d.joo.mx/Rp6ipO 

 

Also why there is no replace media option? or why you sync online and you dont give us versions? 

 

I'm really upset 😞

TOPICS
Cloud sync, Crash, Error or problem, Export, Feature request, Freeze or hang

Views

301

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May 12, 2020 0
Adobe Community Professional ,
May 13, 2020

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Please don't start more than one thread to this forum with the same issue. It makes it very difficult for us to track the conversation and follow up. I know you're upset, but posting several times without responding to our posts only makes things more confusing.

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May 13, 2020 0
Community Beginner ,
May 13, 2020

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I replied someone elses post once to support his or her thread, and this is the first and the only post I've made, don't know what are you talking about with "several posts". I have replied your question there, but note here I am also asking for 2 feature requests/ or questions of where are the options if those exists.

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May 13, 2020 0