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Adobe Rush Stuck At Preparing media

New Here ,
Dec 23, 2019

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This has happened to many others, but ill explain it again. Basically, when i load the program and import files, the program will freeze up and the progress bar wont move. When i press cancel, the progress bar fills up and the program will become unresponsive. 

 

If you would like images of this, check this post by another used: https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-at-preparing-media/m-p/10531622#M19...

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Crash, Desktop version, Error or problem, Freeze or hang, Import

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Adobe Rush Stuck At Preparing media

New Here ,
Dec 23, 2019

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This has happened to many others, but ill explain it again. Basically, when i load the program and import files, the program will freeze up and the progress bar wont move. When i press cancel, the progress bar fills up and the program will become unresponsive. 

 

If you would like images of this, check this post by another used: https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-at-preparing-media/m-p/10531622#M19...

TOPICS
Crash, Desktop version, Error or problem, Freeze or hang, Import

Views

710

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 23, 2019 0
Adobe Employee ,
Dec 24, 2019

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Hi DragonForce!

Welcome to the community. I understand that Premiere Rush won't load after importing media files. Am I correct?

We would need more info to understand the issue.

 

Thank you,

Kartika

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Dec 24, 2019 0