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adobe rush unable to upload media to the project

New Here ,
Apr 19, 2020

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hi everyone.

I've download adaobe premier rush on desktop and when I start creating my project , the app wont let me upload local media such as videos and pictures from the mac photo app. it seems to fail on recognise them. It's really frustrating. has anyone had same problem? I've tried anything , ive disintalled and reinstalled the up and updated my macbook.

I have now found a way to bipass the problem by dragging media on desktop and seems it'll recognise them but not ideal.

thank you

elettra

 

 

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Cloud sync, Desktop version, Error or problem, Import, Performance

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adobe rush unable to upload media to the project

New Here ,
Apr 19, 2020

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hi everyone.

I've download adaobe premier rush on desktop and when I start creating my project , the app wont let me upload local media such as videos and pictures from the mac photo app. it seems to fail on recognise them. It's really frustrating. has anyone had same problem? I've tried anything , ive disintalled and reinstalled the up and updated my macbook.

I have now found a way to bipass the problem by dragging media on desktop and seems it'll recognise them but not ideal.

thank you

elettra

 

 

TOPICS
Cloud sync, Desktop version, Error or problem, Import, Performance

Views

212

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 19, 2020 0
New Here ,
Apr 22, 2020

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it happened to me as well, I have Samsung galaxy S10+ and Rush application fail to load files from my cellphone. I restart my cellphone,  uninstall and reinstall the application.... nothing works. 

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Apr 22, 2020 0