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After updating to Adobe Rush 1.2.0(515) Constant Application crash on iOS iPhone X

New Here ,
Aug 19, 2019

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Hello,

After updating to Adobe Rush 1.2.0(515)  i get constant Application crash (application closes-itself and disappears from open apps) on iOS 12.4 iPhone X using any media. It can be recorded on phone it self, imported from GoPRO or DSLR SD card.

Crash keeps happening on random actions. No patterns noticed. It happens after cut or colour adjustment or audio adjustment or any other random action.

It happens on 10% of batterie and 90%. Adobe Rush crashes if it is opened with multiple other open applications and if it is only running ap launched on the phone.

Tried to uninstall application and reinstall, issue did not go away.

Issue started after i updated to latest version Adobe Rush 1.2.0(515) which introduced speed adjustments.

Love the app.

Please help me to fix it so i can keep making great Instagram stories.

Best regards,

Ivars

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After updating to Adobe Rush 1.2.0(515) Constant Application crash on iOS iPhone X

New Here ,
Aug 19, 2019

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Hello,

After updating to Adobe Rush 1.2.0(515)  i get constant Application crash (application closes-itself and disappears from open apps) on iOS 12.4 iPhone X using any media. It can be recorded on phone it self, imported from GoPRO or DSLR SD card.

Crash keeps happening on random actions. No patterns noticed. It happens after cut or colour adjustment or audio adjustment or any other random action.

It happens on 10% of batterie and 90%. Adobe Rush crashes if it is opened with multiple other open applications and if it is only running ap launched on the phone.

Tried to uninstall application and reinstall, issue did not go away.

Issue started after i updated to latest version Adobe Rush 1.2.0(515) which introduced speed adjustments.

Love the app.

Please help me to fix it so i can keep making great Instagram stories.

Best regards,

Ivars

Views

131

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2019 0
Adobe Employee ,
Sep 12, 2019

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Hi, InHyp3!

I'm so sorry to hear Rush is giving you the runaround like that. I hope one of the more recent updates has been more stable for you, have you tried the latest? 1.2.4?

-Caroline

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